a77 bd Privacy Policy

01 Introduction and Scope

Welcome to the a77 bd platform. This privacy policy document ("Policy") applies to every member who uses our website and related services. It clearly explains what personal information a77 bd collects, why it collects it, how it is used, and what rights you have over your information.

From the date this Policy takes effect, creating an account or using our services will be considered your agreement to its terms. We also recommend reading our Terms and Conditions alongside this Policy, as both documents together define the relationship between you and us.

This Policy applies to users based in Bangladesh and has been prepared in line with general data protection principles. a77 bd treats user privacy as a top priority and maintains as much transparency as possible in how it handles information.

02 Types of Information Collected

a77 bd collects and processes various types of information. This information can be divided into two main categories:

2.1 Personally Identifiable Information

• Full name, date of birth, and national identity details (for age verification purposes)
• Mobile number and email address (for account communication)
• Password (stored in encrypted form — never readable in plain text)
• Profile information provided by the user

2.2 Financial and Transaction Information

• Details of deposit and withdrawal transactions (amount, time, method)
• bKash, Nagad, or Rocket mobile banking numbers (for transaction verification only)
• History of bonus claims and wagering activity

2.3 Technical and Behavioural Information

• IP address, browser type, and device information
• Time spent on the platform, pages visited, and click patterns
• Game play history, bet amounts, and results
• Login and logout dates and times

03 How Information Is Collected

a77 bd collects information through the following methods:

3.1 Directly Provided

Information you provide yourself during account registration, login, deposit and withdrawal requests, contact with the support team, and bonus claims falls under this category.

3.2 Automatically Collected

When you use the a77 bd website or app, certain technical and behavioural information is collected automatically via cookies, web beacons, and similar technologies. This method is discussed in detail in section 6.

3.3 Received from Third Parties

During identity verification or when confirming transactions through a payment gateway, information may sometimes be received from third parties — but always to the minimum extent necessary.

04 Purpose of Information Use

a77 bd uses collected information only for the specific purposes below:

• Account management: For registration, login, security verification, and profile management.
• Transaction processing: To complete deposits, withdrawals, and bonus processes.
• Customer support: To resolve issues and respond to requests — via 24/7 live chat and email.
• Fraud prevention: To detect and stop suspicious activity.
• Responsible gaming: To monitor unusual playing patterns and take necessary steps to protect members. a77 bd's responsible gaming policy provides detailed guidance on this.
• Service improvement: To improve the user experience and fix platform issues.
• Notifications and promotions: To send bonus offers, important updates, and security-related messages — you can opt out of promotional messages at any time.

a77 bd never uses your information beyond the purposes listed above and does not sell it to third parties without your consent.

05 Sharing Information with Third Parties

a77 bd does not transfer or sell user information to third parties for its own commercial interests or any other business purpose. However, a limited amount of information may be shared with certain organisations where strictly necessary to operate the service:

5.1 Service Partners

Service providers handling payment processing, identity verification, cybersecurity, and technical infrastructure receive only the information needed to carry out their specific tasks. These organisations are bound by a77 bd's instructions and may not use the information for any other purpose.

5.2 Game Providers

Game providers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe process limited information for the technical requirements of game operation. This is necessary for verifying RTP, game outcomes, and fairness.

5.3 Legal Obligations

a77 bd may disclose information where required by law — for example, in response to valid legal proceedings, a court order, or a proper request from a government authority. Only information required by law will be disclosed in such cases.

06 Cookies and Tracking Technologies

The a77 bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and run the platform's core functions. Disabling these makes it impossible to use the service.
• Functional cookies: Used to remember your preferences, language, and settings so that future visits are more convenient.
• Analytical cookies: Used to understand how the platform is used and to improve the quality of the service. This information is analysed in aggregate form.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

07 Data Retention and Deletion

a77 bd retains personal information only for as long as necessary. The retention period is determined by the type of information and its purpose:

• Active account data: Retained for the entire duration the account remains active.
• Transaction records: Kept for the period necessary for financial accounting and fraud prevention.
• Inactive accounts: Information for accounts that have been inactive for an extended period is deleted or securely archived in accordance with our data retention policy.
• After account closure: Certain information may be retained for a further period to meet legal obligations and fraud prevention requirements.

To formally request deletion of your information, use the contact details provided in section 12 of this Policy.

08 Data Security Measures

a77 bd applies both technical and organisational security measures to keep your information safe:

8.1 Technical Security

• SSL encryption: All data transmitted between the server and your device is encrypted using SSL technology.
• Password hashing: Passwords are never stored in plain text — industry-standard hashing is used.
• Firewall and intrusion detection: Systems are in place to prevent unauthorised access and monitor suspicious activity.
• Regular security audits: Audits are conducted regularly to identify system vulnerabilities.

8.2 Organisational Security

• Only authorised staff have access to sensitive information.
• Staff receive regular training on data protection.
• Specific procedures are followed to respond quickly in the event of a data breach.

That said, no organisation can guarantee 100% security when transmitting data over the internet. a77 bd makes every effort, but it is important to acknowledge that no method is entirely without risk.

09 Your Rights

As a user of the a77 bd platform, you have the following rights over your own information:

9.1 Right to Access

You can ask what information a77 bd holds about you. Contact us and we will respond within a set timeframe.

9.2 Right to Rectification

If any information held about you is incorrect or incomplete, you can request that it be corrected or updated. Certain account details can also be changed directly from your profile settings.

9.3 Right to Deletion

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

9.4 Right to Restrict Processing

In certain circumstances you can request that the processing of your information be restricted, although this may affect your ability to use some services.

9.5 Right to Complain

If you have a complaint about data protection, please contact us directly in the first instance. We review every complaint seriously.

To exercise any right or for general questions about data protection, you can look for answers in our FAQ section or contact the support team directly.

10 Protection of Minors

a77 bd's services are for individuals aged 21 and above only. a77 bd actively ensures that no information is collected from minors and that they are prevented from using the platform.

Age verification is carried out at the time of registration. If it is found that information from a minor has been collected by mistake, it will be deleted immediately and the relevant account will be closed.

If, as a parent or legal guardian, you believe a minor is using this platform, please contact us immediately.

11 Policy Changes

a77 bd may update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of this page will change. For significant changes, a notification will be sent to the registered email address or mobile number.

Continuing to use the platform after changes have been made will be taken as your agreement to the updated policy. We recommend checking this page regularly.

If you disagree with any part of this Policy, you have the right to close your account and stop using the service. You are always welcome to discuss the matter with us directly.

12 Contact

For questions, comments, or requests to exercise any right under this privacy policy, contact a77 bd through the following:

To learn more about a77 bd's platform, services, and terms, read our About Us page — it covers the company's goals and values in detail.